Frequently Asked Questions
Here is a list of our most frequently asked questions. Click on a question to jump directly to the answer, or scroll through them all.
Can I order KNAACK Products directly?
No. KNAACK Products are only available through fine industrial, contractor and truck equipment supply houses located throughout the U.S. and Canada. We also have distribution in Europe and Australia. Click here to find your closest distributor.
Are replacement parts available for KNAACK Products?
Replacement parts can be ordered through your local KNAACK Distributor. Click here to find replacement parts.
What is the warranty for KNAACK Products?
We warrant that our products will be free from defects in material and workmanship for a period of three years from the date of purchase by the original retail purchaser. Click here for the details on our warranty.
Can I register my product?
Yes. Simply create an account or log-in to our Buyers' Club, and then enter your product details to register your KNAACK product. Our product registration tool provides an easy way to manage all of your product and warranty information.
Can I register my key code?
Yes. KNAACK recommends registering all your key codes in order to keep them secure and prevent the expense of replacing a lock due to lost keys. Simply create an account or log-in to our Buyers' Club and click on “Product Registration”. Then enter your product details, including key code, to register your KNAACK key code.
How can I become a distributor of KNAACK Products?
We sell our products through the finest industrial, contractor and truck equipment supply houses. If you would like to explore the possibility of becoming a distributor of our products, please send us an e-mail with your company information and why you want to be a distributor. Click here to e-mail.
Note: Directions are in PDF file format. It is recommended that you have the most recent version of Adobe® Acrobat® Reader® installed on your system in order to view them.
Do I have to use a Master Lock® in your WATCHMAN® Series Locks, or can I use another brand?
There are other brands of locks that will work with our boxes, but the lock has to be the right size. Click here to view the diagram that spells out what size locks will work with our current line of boxes. See the note above for more details.
Which trade shows does Knaack LLC attend?
Click here for a complete list of trade show names and dates.